Central Ohio Transit Authority
  • 13-Mar-2018 to 30-Mar-2018 (EST)
  • Planning
  • Columbus, OH, USA
  • $48,314 - $62,809
  • Salary
  • Full Time

COTA offers competitive benefits including: Medical/RX, Vision, Dental, Supplemental Insurance, Life Insurance, Employee Discounts, Employee Bus Pass; Wellness Initiatives, Tuition Reimbursement, as well as Retirement through OPERS/Deferred Compensation.


Performs professional work developing and analyzing new and existing transit routes for COTA's fixed route operations in order to improve COTA efficiency and operations. Utilizing ArcView Geographic Information Systems (GIS) software and other technologies, this position will also assist in the development of special projects, evaluating and recommending changes to existing and future bus stop spacing, maintenance of a bus stop inventory, compiling information for use in publication of COTA's Service Change Booklet, and represents COTA in public meetings and forums.


  • Responsible for multiple routes assigned to position, including retrieval of pertinent APC and farebox ridership data, conducting research and preparing written responses to customer contacts, creating and posting bus stop commuter bulletins, and serving as internal staff liaison for all issues related to assigned routes.
  • Routinely evaluates individual and overall route effectiveness using COTA's service design standards; evaluates service issues and makes appropriate adjustments to address concerns; prepares monthly ridership analysis report; develops and conducts variety of surveys including on-board passenger and ridership surveys, third party employee surveys, etc.; performs ride checks on-board buses and documents number of passengers on board; and, maintains database and prepares annual usage analysis for park and ride facilities;
  • Assists on special projects including initiatives such as Bus Stop Service Improvement Project, Bus Stop Inventory, GIS data management and special event planning; manages collection of data, preparation of text and graphics, and coordinates with Corporate Communications department for publication (3 times/year) of COTA's Service Change Booklet, and other miscellaneous initiatives.
  • Conducts research, analysis, and prepares documentation regarding transit industry practices and standards to assist COTA senior Planning staff in decision making and for peer comparison reviews. Supplements the analysis using GIS technology and data when applicable for the analysis;
  • Actively collects various demographic (income, zero car households, population, etc.) automated passenger counter (APC) and other data for use in GIS to create various reports and produce maps for route alignments and special projects;
  • Represents COTA in various public forums including public involvement meetings, neighborhood group planning sessions, private development forums, employer meetings, and agency coordination for planning project initiatives and to receive and provide input into service planning (e.g. MORPC, ODOT, City of Columbus, regional partners, industry groups, developers, etc.), and serves as Planning's representative to OSU's Partnership Advisory Committee;
  • Responsible for assigned sections in the Short-Range and Long-Range Transit plans including writing text and creation of maps and other graphics, and preparing information for and writing grants for project funding; and
  • Assists in designing service and coordinating with cross-departmental staff for special events, e.g., OSU football games, Arnold Classic, etc.


Requires a Bachelor's Degree in city and regional planning, urban planning, or other related fields and minimum of two (2) years of experience in transit planning; or an equivalent combination of education and experience in business or public administration. Master's degree in City and Regional Planning or other related fields is preferred.


  • Knowledge of GIS techniques, cartographic principles, GPS, map scales, geographical coordinate systems, map projection and data layer creation;
  • Knowledge of the MS Office (or similar) package, including but not limited to Excel, Word, Outlook, and PowerPoint, and SPSS or other statistical software;
  • Skills in transportation planning techniques such as demand estimation; market research and data analysis; fare elasticity; traffic design and engineering; survey design, implementation and analysis; cost benefit analysis; and transit service, design and evaluation, relating to the implementation of transit services, passenger amenities, and facilities;
  • Strong verbal and written communication skills;
  • Ability to relate technical information in lay terms in a clear and concise manner; and
  • Ability to read and interpret blueprints, conceptual drawings and maps, and to prepare easily understood maps and charts for reports.

Central Ohio Transit Authority
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